Own the long-term strategy and vision for a multi-market community, shaping the experience across the entire talent journey.
Lead a small high-performing team, combining strategic thinking with hands-on execution and people development.
Work closely with senior leadership and cross-functional teams to align priorities, secure resources, and strengthen community impact.
This partner company focuses on expanding access to technology skills and career opportunities across Africa. They foster a collaborative, impact-driven culture with an emphasis on innovation and data-driven continuous improvement.
Design and implement strategies to embed community at every stage of the ALX talent journey, collaborating with cross-functional teams.
Own the ALX virtual community platform (eHub) and manage newsletters and communications to drive member engagement.
Track metrics and report on community engagement, member satisfaction, and program impact to stakeholders.
ALX Africa is a non-profit organization dedicated to unlocking the potential of Africa's digital future by providing world-class tech skills training and career acceleration programs. Since 2021, we have impacted over 205k learners and employ a high-performing, impact-driven team grounded in data and fueled by solutions.
Proactively monitor and surface customer feedback across review platforms like Trustpilot, BBB, and Junip.
Own high-severity escalations, using playbooks and collaborating with Ops or Legal when needed.
Build and manage the voice and community presence for emerging brands from launch through scale.
Grüns provides comprehensive nutrition through convenient gummies made from 60 nutrient-dense ingredients. As a fully remote, high-trust company, they emphasize well-being and balance, with a small team that comes together biannually for off-sites.